TRdesigns - Privacy Policy

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This privacy policy sets out how TRdesigns uses and protects any information that you give TRdesigns when you use this website: www.trdesigns.co.uk

TRdesigns is committed to ensuring that your privacy is protected. We may change this policy, you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2023.

What information we collect

Personal information may be collected from you, includes: -
When you, voluntarily provide information in response to our online forms, details asked for and which you provide:

• Name
• Company Name
• Company Address
• Telephone Number
• Email Address

What we do with the information we gather

We require this information in particular for the following reasons:

• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside third parties.


• To send periodic emails: We may use the email address to send User information and updates pertaining to Users service, orders and invoicing for services. It may also be used to respond to their inquiries, questions, and/or other requests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently.

This website uses session cookies. Session cookies are temporary cookie files which are erased when you close your browser. When you restart your browser and go back to the site that created that cookie, the website will treat you as a new visitor.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. For a more comprehensive guide visit www.aboutcookies.org.uk/managing-cookies. If you want to delete cookies on a mobile phone refer to your handset manual.

Links to other websites

TRdesigns website: www.trdesigns.co.uk contains many links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Whenever you fill in a contact form on this website, look for a checkbox that you can click to indicate that you are happy for TRdesigns to contact you with the details you have provided. Any information submitted to this website is strictly confidential and will not be sold or disclosed to any third parties.

Data storage & web servers

Our servers are located within the Next Generation Data datacentre at Newport. This is a high security facility with 4 metre high perimeter fencing, military grade security and is accredited with ISO9001, ISO14001, ISO27001, PDI DSS Compliance, SSAE16/ISAE3402 Type I and II Certified and IIP Committed. Access to our physical servers is therefore very tightly controller and limited to specific persons. View more details (www.nextgenerationdata.co.uk)

Controlling your personal information

Whenever you fill in a contact form on this website, look for a checkbox that you can click to indicate that you are happy for TRdesigns to contact you with the details you have provided. Any information submitted to this website is strictly confidential and will not be sold or disclosed to any third parties.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you, or you believe that any information we are holding on you is incorrect or incomplete, please Email: tony@trdesigns.co.uk

We will promptly correct any information found to be incorrect.

Client data retention

HMRC legally requires us to retain accounting information for a minimum of 6 years for audit purposes.

Clients with financial information do not have the right to be forgotten prior to 6 years from the date of their last financial transaction as this would breach our legal HMRC requirements, however clients with information on our systems and no financial transactions have the right to be forgotten at any time.

Your acceptance of these terms

By using this website, you signify your acceptance of this privacy policy and terms of service. If you do not agree to this privacy policy, please do not use this website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.